Refund policy

Returns

You can return new, unused items within 30 days of purchase or delivery for a refund to your original payment method. Items must be in original condition and packaging, not installed or used.

How to return

Bring the item and your receipt to the shop, or email hello@goodweatherinseattle.com with your order number and we'll help you send it back. For shipped returns, you pay return shipping unless we made a mistake or the item is defective.

Restocking

If you're returning an item you no longer need, we deduct the original shipping cost and card processing fees from your refund.

Not returnable

• Special orders and custom builds
• Clearance and sale items
• Complete bikes and frames once ridden or built up
• Labor and service work
• Gift cards
• Opened consumables (lubes, sealant, nutrition)

Damaged, defective or incorrect items

Contact us within 30 days and we'll replace the item or refund it in full at no cost to you. After that, we're happy to help with the manufacturer's warranty process.

Refund timing

Refunds are issued within 7 days of receiving the return. Your bank may take a few more days to show it.

Purchases before August 18, 2026

Good Weather changed ownership on August 18, 2026. Eligible returns of items bought before that date are issued as store credit.