Overseas Shipping Guide

Worldwide Shipment with Friendly Rates!

We're thrilled to offer worldwide shipping to over 45 countries! We ship directly from our Seattle, WA USA location.

US Shipping:

• Orders over $100 (excluding frames and complete bikes) ship FREE within the US via USPS!

• Packages under 4 lbs and under $400 qualify for discounted international shipping - a great way to save!

• Orders exceeding $400 in value should be placed separately for easier VAT processing.

International Shipping:

• We calculate international shipping costs based on your order's weight.

• Orders are shipped via economy service unless otherwise requested at checkout. Delivery typically takes around 2 weeks.

• Faster shipping options are available - simply choose your preferred option during checkout and let us know in the order comments.

• Depending on your country, you may be responsible for import taxes. You will not be charged US tax on overseas orders.

Shipping Exclusions:

Currently, we are unable to ship chemicals (oils, grease, and degreasers) and complete bikes internationally. We apologize for any inconvenience this may cause.

Order Confirmation:

Once you place your order, you'll receive an automatic confirmation email. Please check your junk mail folder if you don't see it within a few minutes. If you still haven't received it, please double-check your registered email address or contact us directly.

Order Changes & Additions:

Please contact us immediately if you need to change your order. We process and ship orders quickly, typically within 1-2 days of receipt. Changes may not be possible after this timeframe.

We're here to help!

If you have any questions about shipping, please don't hesitate to contact us. We're happy to assist you in any way we can.